Help

FAQs

Getting Started

How does it work?

Which products can I chose?

What if you don’t stock my brand?

How many tampons and pads should I get?

Do I pay extra for postage and packaging?

Payments

What methods of payment do you accept?

When will my account be charged?

How do I change my card details?

Order

What if I want to cancel my orders?

Delivery & Returns

Where do you deliver?

Who delivers my post?

When will my deliveries be?

Will this be delivered through my letterbox?

My letterbox is too small

Cut-off times for changes to your box

Can I change my address?

What if my order is wrong?

Where is my box?

Vouchers & Referrals

How do I use my introductory voucher?

Tell me more about the referral codes?

Where can I leave feedback?

Charity

How does my order support DAME's charities?